| FAQ |
Why the name change from Hands On Italia to Hands On Travel? Hands On Italia was established with the objective of providing guided tours in Italy for American travelers who use sign language. Since then, many participants have expressed the desire to see similar programs be offered in other countries. Therefore, renaming the company Hands On Travel gives us the opportunity to broaden our horizons by offering a wider variety of tours. What is included in the tour package? Most tours include the following: accommodations in double rooms with private bathrooms and continental breakfast, all transportation expenses, all museum entrance fees, and one or two qualified full-time tour guides. In other words, everything except airfare, lunches, dinners, and personal expenses is included. In addition we provide a $100 credit towards your next full tour with HOT. I am interested in a specific trip. How do I reserve my spot? A $500 per person booking deposit is required to reserve your spot on the trip and can be paid by personal check. Full payment is due no later than 2 months before the start of the trip. I am interested, but am not able to travel on any of the dates offered. What do I do? You can contact us with your preferred dates, and we might have availability to provide you with a customized tour that is tailor-made towards your preferences (dates, length of trip, destination). I would like to make my customized tour as economical as possible. How? The best way to accomplish this would be to seek out friends and/or family to participate in your tour (usually up to 8 people can participate in any tour) which will lower the costs significantly. We can also help you by advertising open spots on your tour to the public. What happens if I need to cancel/postpone my trip? If you need to cancel or postpone your trip 2 or more months before the start, all monies paid will be refunded minus a $500 administrative fee. You can also transfer the entire amount of your deposit to be used for a later trip if we are able to find replacements. It is strongly advisable to purchase suitable travel insurance in order to protect you from any kind of loss if you have to cancel your trip at the last minute. Read our booking conditions for exact details. I need to get travel insurance. What should I do? Please contact us for a list of suggested travel insurance providers. You can also purchase travel insurance from other providers if you wish. It is my first time traveling abroad. I have no idea how to prepare for this trip!
Do not hesitate. It will
be our commitment to stay in touch with you from the date you make
the deposit until the date you arrive at the starting point of your
tour. We will be providing all the necessary information along with
a travel preparation packet to make sure that you have all the bases
covered before departure. |
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